Activeweb is the leading internet-based claims management and connectivity platform providing seamless integration of all stakeholders throughout the complete claim and repair process. Activeweb links together disparate IT systems used within the motor claims industry in order to facilitate two way communication and data exchange between the various interested parties to deliver service level improvement and cost reduction throughout the motor claim process; from FNOL to CSI.
Activeweb is easily configured to meet the specific requirments of individual stakeholders and has a wide range of industry leading features used by over 1200 users in the UK.
- Maximise repairer network performance through proactive SLA management tools and powerful online MI reporting ActiveWeb enables you to analyse your network from any location. You can view anything from a general business overview through to detailed Cycle Time analysis, CSI results, network capacity and much more
- Deliver time savings and reducing administrative costs through its unprecedented range of links, ActiveWeb can automate manual processes from FNOL capture and claim deployment to Customer Satisfaction Reporting and performance reporting
- Improve connectivity and communication. We have the UK’s most numerous and comprehensive range of connections to bodyshop management systems, major insurers, accident management companies, replacement vehicle companies, solicitors, recovery agents, parts suppliers and estimating systems and the list keeps on growing.
- Improve policyholder experience With the entire claim and repair information readily available to your customer facing team, you can provide fast and accurate information on the first phone call to proactively manage the customer journey
From bodyshops to insurers, manufacturers to accident management, Activeweb can connect you direct to the information you need, when you need it.